1. Information we collect

• Contact data: name, email, phone, address.
• Project details: service interests, timeline, budget preferences, messages sent through our forms or chat.
• Device & usage: IP address, pages viewed, referral URLs, and basic analytics/cookies.
• Communications: call/SMS/email records including time, date, and consent status.

2. How we use information

• Respond to inquiries, provide quotes, schedule consultations and services.
• Send service updates, appointment reminders, and follow-ups.
• Improve site performance and user experience (analytics, debugging).
• Comply with legal obligations and prevent fraud/abuse.

3. SMS, calls, and email

By submitting a form and affirmatively consenting, you agree that THP Builders may contact you by phone, SMS/MMS, and email at the number(s) and address you provide. Consent is not a condition of purchase. Message and data rates may apply. Frequency varies.

• Opt-out: Reply STOP to end SMS, HELP for help. You can also email us to opt-out of email or phone calls.
• Quiet hours: We respect local do-not-disturb rules and reasonable contact hours.
• Recordkeeping: We log consent status and opt-out events for compliance.

4. Cookies & analytics

We use essential cookies for site functionality and may use analytics cookies (e.g., Google Analytics) to understand traffic and improve the site. You can control cookies in your browser settings. Analytics data is aggregated and not used to identify you directly.

5. Sharing of information

We do not sell personal information. We share limited data with trusted service providers (hosting, CRM/communications, analytics, payment or financing where applicable) under contracts that restrict their use of your data to the services we’ve requested, and as required by law.

6. Data retention & security

We retain inquiry and project records as needed to provide services, meet legal/accounting requirements, and maintain accurate project histories. We use reasonable administrative, technical, and physical safeguards; no method of transmission or storage is 100% secure.

7. Your privacy choices

• Access, update, or delete your information where applicable.
• Withdraw marketing consent at any time (see Opt-out above).
• Disable non-essential cookies in your browser.

8. Region-specific rights

California/CPRA: You may have rights to know, access, correct, delete, and limit the use/disclosure of personal information, and to opt-out of sharing for cross-context behavioral advertising. We do not sell personal information. Use the request form below to exercise your rights.

EEA/UK GDPR: Where applicable, our legal bases include consent, contract performance, and legitimate interests (e.g., responding to your request). You may have rights to access, rectify, erase, restrict/ object, and data portability. You also have the right to lodge a complaint with your local supervisory authority.

9. Children’s privacy

Our services are intended for adults and not for children under 13.

10. Third-party links

Our website may link to third-party sites. Their privacy practices are their own; review their policies.

11. SMS Consent & Mobile Information

THP BUILDERS does not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.
Mobile information is used solely to provide the messaging services requested by the customer.

12. How to contact us

THP Builders operated by THP Builders LLC
Address: 717 Ridge Road, Wilmette, IL 60091
Email: Info@thpbuilders.com
Phone: (847) 501-0487
Website: https://thpbuilders.com

13. Data requests

14. Updates to this policy

We may update this policy from time to time. Changes will be posted here with a new effective date.